Services and Facilities

The personal touch that makes your stay memorable

We want to ensure that we meet the requirements of our business and leisure travellers alike. Please see below for a comprehensive list of our services and facilities. If you feel we can be of assistance in any other way, please do not hesitate to speak to a member of our dedicated team of staff.
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Complimentary services and facilities

  • The reception desk is open between 08:00-20:00 Monday to Friday and 10:00-18:00 on Saturdays and Sundays. Check-in is between 14:00 and 18:00 Monday to Saturday. Check-in outside these hours and at weekends is by appointment only, giving at least 24 hours notice. Check-out is before 12 noon.
  • We service your flat weekly during stays of 7 days or more.
  • Passenger lift to all floors
  • Wheelchair access to 3 Bedroom Curzon Suite apartment
  • Entryphone system
  • Safe in each apartment
  • Scan services at Reception
  • Wi-Fi
  • Full Sky TV package
  • Fridge/Freezer, cooker, dishwasher, washing machine, iron, ironing board and hairdryer
  • Toiletries
  • Tea, coffee and biscuits
  • Air cooling system
  • Baby cot, high chair, bottle steriliser and toys (on request)
  • Dog bed, bowls and toys (on request)
  • Extra bed (on request)
  • Storage service for regular guests

Chargeable items, services and facilities

  • Daily newspapers
  • Welcome hampers
  • Flowers, champagne and chocolates (or other treats of your choice)
  • Airport transfer
  • Private on-site secure underground parking with direct lift access (£50 per day)
  • Additional housekeeping (£45 per service)
  • Laundry and dry cleaning (external service)
  • Additional occupancy – £50 per extra guest. Please note that maximum room occupancy is four.
  • Dog walking and dog sitting service using Bone Rangers. Please let us know your requirements so we can book this for you.

One of the best places I’ve ever been to. Let’s start with the staff; incredibly nice, polite, informative and helpful. The apartment was chic and beautiful, all the furniture was comfortable and clean. They had small details ready for the comfort of the client. I cannot begin to describe how the location is incredibly amazing. There’s no bad thing to say about my stay at the apartment, it was simply perfect and I’ll most definitely book it again.

A guest from Saudi Arabia (October 2022)

Exactly what we were looking for, will definitely be back again! Excellent concierge who was very warm, welcoming and helpful. Location could not be better. Comfortable, spacious rooms. Super clean.

A guest from the US (November 2022)