Services and Facilities
The personal touch that makes your stay memorable
We want to ensure that we meet the requirements of our business and leisure travellers alike. Please see below for a comprehensive list of our services and facilities.
If you feel we can be of assistance in any other way, please do not hesitate to speak to a member of our dedicated team of staff.
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Complimentary services and facilities
- The reception desk is open between 08:00-20:00 Monday to Friday and 10:00-18:00 on Saturdays and Sundays. Check-in is between 14:00 and 18:00 Monday to Saturday. Check-in outside these hours and at weekends is by appointment only, giving at least 24 hours notice. Check-out is before 12 noon.
- We service your flat weekly during stays of 7 days or more.
- Passenger lift to all floors
- Wheelchair access to 3 Bedroom Curzon Suite apartment
- Entryphone system
- Safe in each apartment
- Scan services at Reception
- Wi-Fi
- The latest Samsung 55 inch 4K smart TVs with Chromecast technology
- Fridge/Freezer, cooker, dishwasher, washing machine, iron, ironing board and hairdryer
- Toiletries
- Tea, coffee and biscuits
- Air cooling system
- Baby cot, high chair, bottle steriliser and toys (on request)
- Dog bed, bowls and toys (on request)
- Extra bed (on request)
- Storage service for regular guests
Chargeable items, services and facilities
- Daily newspapers
- Welcome hampers
- Flowers, champagne and chocolates (or other treats of your choice)
- Airport transfer
- Private on-site secure underground parking with direct lift access (£50 per day)
- Additional housekeeping (£45 per service)
- Laundry and dry cleaning (external service)
- Additional occupancy – £50 per extra guest. Please note that maximum room occupancy is four.
- Dog walking and dog sitting services available. Please let us know your requirements so we can book this for you.
Great location and very comfortable.
Location and on site underground parking was ideal. Staff were exceptional and very helpful – they helped with bags, parking and nothing was too much trouble. Everything was provided – even a cot, blankets and bedding for our baby. The beds were incredibly comfortable.